FAQ

Yes. Meeju is made for delicate, sensitive skin, and both formulas are fragrance-free, pH balanced and dermatologist tested. For very young or newborn skin we'd still suggest a quick patch test first, and if you're unsure, have a chat with your pharmacist or GP.

Yes, that's exactly how it's made to be used. Bubbly Bub and Tangle Tamer are pH balanced and gentle enough for everyday bath time, without leaving skin or scalp feeling dry.

Gentle is our whole thing, and plenty of little ones with sensitive skin use Meeju every day. We can't claim to treat skin conditions, so if your child has a diagnosed one, patch test first and check with your doctor. And if it doesn't suit them, our 30-day money-back guarantee has you covered.

Apply a small amount to a patch of skin on the inner forearm, rinse it off, and leave it 24 hours. If there's no redness or irritation, you're good to go.

Less than you'd think. One pump is plenty for a baby, two for an older child with longer hair. Both formulas lather easily, so a little goes a long way.

You can, and nothing bad will happen. But they're formulated for different jobs. Tangle Tamer has oat and betaine to help hair comb through more easily, which is why we made it separately.

We don't make a tear-free claim, because we haven't run the eye irritation testing that claim requires. Like any wash, keep it away from the eyes, and rinse with clean warm water if it gets in.

Yes. Tangle Tamer cleans gently without stripping, and the rice protein and vitamin B5 help hair feel softer and easier to comb, which tends to matter most with curls and knots.

Absolutely. Plenty of parents tell us they've started using Bubbly Bub themselves. It's gentle enough for the whole family.

Yes. We skipped added fragrance altogether, so there's less chance of irritation on sensitive little skin.

It means our formulas were tested by an independent laboratory on a group of people, including those who identified themselves as having sensitive skin, to assess for irritation and redness. No irritation was observed during the test. Every little one’s skin is different, so reactions are still possible, but this testing adds another layer of reassurance behind every bottle.

Yes, because water-based products need protection from bacteria and mould, which can grow once a bottle is opened and sitting in a steamy bathroom. We use sodium benzoate and potassium sorbate - preservatives widely used in skincare and also used in food. Leaving them out wouldn’t make Meeju gentler - it would make it unsafe.

Tangle Tamer Shampoo contains oat (Avena Sativa Kernel Meal). Bubbly Bub Body Wash does not. If your child has a known oat or gluten sensitivity, check the full list on our Ingredients page and speak with your doctor first.

Both formulas contain coconut-derived ingredients. Coconut isn't a true tree nut and most people with nut allergies tolerate it, but if your child has a diagnosed nut allergy, check with your doctor before using. Neither formula contains peanuts or tree nuts.

Every ingredient in both formulas is listed and explained in plain English on our Ingredients page, including the ones that are there for safety rather than skincare. Nothing is left off.

Yes. Both formulas are vegan, and we don't test on animals.

Yuka is an app people use to scan products and see what's really in them, independently of what the brand says. Bubbly Bub and Tangle Tamer both scored 93 out of 100. We didn't mark our own homework.

If you're not happy with your Meeju order, email us within 30 days of delivery and we'll refund you in full. In short:

• It covers you if the product didn't suit your little one, if you changed your mind, or if your order arrived damaged or incorrect.
• You don't need to send a part-used bottle back, and you don't need to justify it.
• Email hello@meeju.com.au with your order number and we'll reply within one business day.
• Refunds go back to your original payment method, usually within 5 to 10 business days.

The full terms, including what isn't covered and your rights under Australian Consumer Law, are on our Refund Policy & 30-Day Guarantee page.

Then you get your money back. Email us at hello@meeju.com.au within 30 days of delivery with your order number, and we'll refund you. We'd rather you felt safe trying it than stuck with something that wasn't right. See our Refund Policy for the details.

Australian orders are usually dispatched within one business day. Delivery time after that depends on your location and the carrier.

Shipping is free on orders over $40. The Gentle Bath-Time Duo qualifies on its own. Under $40, shipping is calculated at checkout.

Yes. You'll get a confirmation email when your order is dispatched, with tracking details so you can follow it.

Visa, Mastercard, American Express, Union Pay, PayPal, Apple Pay, Google Pay and Shop Pay.

Email us at hello@meeju.com.au with your order number and a photo if something arrived damaged, and we'll sort it out. Your rights under Australian Consumer Law apply regardless of anything else on this page.

Meeju is proudly Australian owned, and our products are made in Sydney, Australia. We work with an experienced Australian skincare manufacturer with over 30 years in the industry.

We wanted baby skincare to be simple - in the bottle and on the label. Gentle, effective formulas with a purpose behind every ingredient, and clear explanations so you know what you’re putting on your little one’s skin. No jargon, no unnecessary extras.